Refund policy

We stand behind every Boostables Tag and guarantee it to be free from manufacturing defects or production errors. If your tag arrives with a quality issue, you can return it in new condition for a prompt replacement or a full refund.

Because each tag is personalized, we cannot accept returns or exchanges for mistakes made during the personalization process — unless the error is on our end. All returns or exchanges must be requested within 30 days of delivery.

We want your tag to turn out just the way you imagine! Mistakes can happen, so please double-check all personalization details before submitting your order — including spelling, names, dates, and any other information. If you’d like, you can request a proof during the design process to review your tag before it goes into production. If you have any questions before ordering, don’t hesitate to email us at boostteam@boostables.co

Once production begins, cancellations or changes cannot be guaranteed, as tags are custom-made quickly to ensure fast delivery.